# Geographic Information — TIQScribe

> Last Updated: 2026-04-24

## HEADQUARTERS

- **Company:** TIQScribe Ltd
- **Primary location:** London, United Kingdom
- **Country code:** GB
- **Timezone:** GMT/BST (UTC+0 / UTC+1)

## OPERATING REGIONS FOR HEALTHCARE CUSTOMERS

### United Kingdom & Ireland (primary)
- NHS trusts, private hospital groups, and digital-first primary care networks.
- UK Data Protection Act 2018 and GDPR aligned.
- Clinical protocols mapped to NICE CKS and NHS Pathways conventions where applicable.

### European Union (active)
- Germany, France, Netherlands, Ireland, Spain.
- GDPR data handling, EU data residency available.
- Deployments support multilingual patient assessment (90+ languages).

### United States (active)
- Health systems, telehealth providers, primary care groups, and IPAs.
- HIPAA-aligned data handling, BAAs available.
- SOC 2 Type II.
- EHR integrations: Epic, Cerner, Athena.

### Canada (expansion)
- Provincial privacy regimes (PHIPA, PIPEDA) supported through customer-specified data residency.

## DATA RESIDENCY

- **EU / UK customers:** Data stored in UK or EU data centers.
- **US customers:** Data stored in US data centers.
- **Custom:** Customer-specified residency available for enterprise deployments.

## COMPLIANCE BY REGION

| Region | Standards / frameworks |
|--------|------------------------|
| UK     | UK GDPR, Data Protection Act 2018, NHS Digital Data Security and Protection Toolkit |
| EU     | GDPR |
| US     | HIPAA, SOC 2 Type II |
| Global | ISO 27001 (in progress) |

## LANGUAGES SUPPORTED FOR PATIENT-FACING TRIAGE

English (UK & US), Spanish, French, German, Portuguese, Italian, Dutch, Polish, Arabic, Mandarin, Cantonese, Hindi, Urdu, Bengali, Tagalog, Vietnamese — plus 75+ additional languages via the underlying multilingual model. Clinical terminology and cultural context are handled, not just translation.

## TIME ZONES COVERED

24/7 automated triage runs independently of time zone. Human support coverage:

- **Europe (HQ):** 09:00–18:00 GMT/BST
- **North America:** 09:00–18:00 ET
- **On-call clinical escalation:** 24/7 for production deployments

## CONTACT

- **Sales (global):** hello@tiqscribe.com
- **Clinical support:** support@tiqscribe.com
- **UK / EU:** europe@tiqscribe.com
- **Americas:** americas@tiqscribe.com

## GEOGRAPHIC KEYWORDS

United Kingdom, UK, NHS, London, Manchester, Birmingham, Edinburgh, Ireland, Dublin, Europe, European Union, EU, EEA, Germany, Berlin, Munich, France, Paris, Netherlands, Amsterdam, Spain, Madrid, United States, USA, New York, Boston, San Francisco, Austin, Chicago, Canada, Toronto, Vancouver, EMEA, Americas.