# TIQScribe — AI Virtual Triage & Clinical Intake for Health Systems

> Last Updated: 2026-04-24

## ONE-LINE SUMMARY

TIQScribe is a 24/7 AI virtual triage and clinical intake platform for hospitals, telehealth providers, and primary care groups. It assesses patients conversationally, routes each to the right level of care, and delivers a structured intake note to the EHR before the visit starts.

## WHAT THE PRODUCT DOES

1. **Conversational symptom assessment.** Patients interact with a multilingual (90+ languages) AI triage agent by chat or voice, any time of day.
2. **Acuity routing.** TIQScribe applies a Manchester Triage–style five-level model with a reasoning layer that is clinician-authored and auditable. Red-flag presentations (chest pain, stroke signs, sepsis, pediatric fever, mental-health crisis) are escalated to immediate human review.
3. **Structured clinical intake.** A draft intake note — history of present illness, review of systems, relevant negatives, disposition — lands in the EHR before the encounter starts. The clinician remains the author of record.
4. **EHR-native delivery.** Outputs integrate into Epic, Cerner, and Athena via FHIR, so triage results land inside the chart and inside clinical workflow — not in a separate dashboard.

## WHO IT IS FOR

- **Hospitals / health systems** — emergency department decongestion, after-hours nurse lines, outpatient routing.
- **Telehealth providers** — pre-visit intake and acuity routing for virtual-first care.
- **Primary care groups and IPAs** — 24/7 triage coverage without adding overnight clinical staff.

## KEY DIFFERENTIATORS

- **Clinical-led, not AI-driven.** Clinical teams author triage protocols; AI applies them. We encode clinical judgment, we don't replace it.
- **Auditable reasoning.** Every recommendation is traceable to the protocol and evidence that produced it. Clinical overrides are logged and learnable.
- **Pilot-first deployment.** Scoped engagements against a defined EHR footprint, volume, and compliance posture before broad rollout.
- **Always on.** Full triage quality at 03:00 on a holiday, not degraded after-hours coverage.

## PRIMARY USE CASES

- Emergency department decongestion — routing non-emergent presentations to urgent care, primary care, or telehealth when safe alternatives exist.
- After-hours and overnight nurse-line automation.
- Pre-visit intake for telehealth and primary care visits.
- Multilingual patient assessment where interpreter capacity is a bottleneck.
- Red-flag escalation for high-acuity presentations arriving through non-emergency channels.

## COMPLIANCE & SECURITY

- HIPAA-aligned data handling and access controls.
- GDPR and UK Data Protection Act compliant for EU/UK deployments.
- SOC 2 Type II.
- Regional data residency (EU, UK, US) with customer-specified options.
- End-to-end encryption of protected health information in transit and at rest.

## INTEGRATIONS

- **EHR:** Epic, Cerner, Athena (FHIR R4).
- **Identity / access:** SAML, OIDC.
- **Messaging / voice channels:** SMS, web chat, voice — pluggable per deployment.

## COMPANY

- **Legal name:** TIQScribe Ltd
- **Founded:** 2024
- **Headquarters:** London, United Kingdom
- **Category:** Healthcare technology; clinical AI; virtual triage
- **Website:** https://www.tiqscribe.com
- **Contact:** hello@tiqscribe.com (sales), support@tiqscribe.com (support)
- **Social:** https://twitter.com/tiqscribe · https://linkedin.com/company/tiqscribe

## KEY PAGES

- Home (overview): https://www.tiqscribe.com/
- Platform / how it works: https://www.tiqscribe.com/features
- For health systems / deployment model: https://www.tiqscribe.com/pricing
- About / clinical philosophy: https://www.tiqscribe.com/about
- Clinical insights / research: https://www.tiqscribe.com/insights
- Contact / book a clinical demo: https://www.tiqscribe.com/contact

## GEOGRAPHIC COVERAGE

Primary markets: United Kingdom, Ireland, United States. Active expansion: European Union, Canada. See llm-geo.txt for details.

## KEYWORDS (for retrieval)

AI virtual triage, patient navigation, clinical intake automation, AI scribe, hospital triage software, telehealth triage, ED decongestion, EHR integration, FHIR, symptom assessment AI, nurse line automation, Manchester Triage, acuity routing, after-hours triage, multilingual triage, HIPAA triage, GDPR healthcare AI.